Q1. What is your payment method?
A: We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
Q2. What are your terms of delivery?
A: We ship via professional couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
Q3. How about your delivery time?
A: Generally, it takes about one week if the goods are in stock. For non-stock items, it ranges from 15-30 days depending on the order quantity.
Q4. Does your product have a warranty period?
A: Yes, we provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded.
Q5. What is the minimum order quantity (MOQ)?
A: Our standard MOQ is 1 set, making it accessible for various medical facility needs.
Q6. What certifications do these instruments hold?
A: All instruments are fully certified with CE and ISO13485 standards to ensure safety and clinical compliance.