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Frequently Asked Questions
What is your payment method?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
What are your terms of delivery?
We provide shipping via global couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How about your delivery time?
Generally, it is about one week if the goods are in stock. For items not in stock, delivery takes 15-30 days depending on the order quantity.
Does your product have a warranty period?
We provide a 1-year warranty. However, wearing parts such as drill bits and screwdrivers are excluded from this warranty.
Are the instruments reusable and autoclavable?
Yes, our instruments are designed for reusability and can withstand high-temperature sterilization methods.
Do you have specific quality certifications?
Our products are manufactured under strict quality control standards and carry CE and ISO13485 certifications.