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Frequently Asked Questions
Q1: Are you a professional manufacturer?
Yes, we are a leading manufacturer in the industry. You are welcome to visit our production facilities to view our manufacturing standards.
Q2: What is your primary product range?
Our business covers medical imaging, OT room equipment, clinical laboratory instruments, hospital furniture, dental equipment, medical sterilizers, and specialized veterinary medical equipment.
Q3: How can I obtain a detailed price list?
Please select the specific products you are interested in and let us know the model numbers and your detailed requirements. We will send a professional quote accordingly.
Q4: What are your standard payment terms?
For sample orders, we require 100% advance payment. For bulk orders, we typically require a 30% deposit in advance, with the 70% balance settled 7 working days before delivery.
Q5: Do you offer customization or OEM/ODM services?
Most of our products support OEM or ODM services, allowing for custom branding and design. Please contact our online service team for specific customization needs.
Q6: What is the warranty and technical support policy?
We provide a 1-year warranty on our instruments along with lifetime online technical support. Our engineers are also available to provide professional guidance for overseas machinery service.
LeienCare Tech
